OverviewYou can return or exchange your purchase for up to 90 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
- Downloadable digital products
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Lost or damaged
If the product was lost or damaged due to the fault of the delivery services, a refund will be issued immediately (the processing time for a refund by a bank is 1-5 business days)
Contact us at firstname.lastname@example.org for questions related to refunds and returns.